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Help & Support

ಸಹಾಯ
❓ Frequently Asked Questions

Common Questions

Find quick answers about ordering, delivery, payments and becoming a seller.

How do I place an order on HASIRU?

Browse plants or farm-fresh products, choose a quantity, and click "Add to Cart." Once you're ready, go to checkout and confirm your delivery address and payment method — your order goes straight to the farmer or nursery.

ಡೆಲಿವರಿ ಎಷ್ಟು ಸಮಯ ತೆಗೆದುಕೊಳ್ಳುತ್ತದೆ?

ಸಾಮಾನ್ಯವಾಗಿ ಗಿಡಗಳು ಮತ್ತು ಸಸಿಗಳು 2–3 ದಿನಗಳಲ್ಲಿ ತಲುಪುತ್ತವೆ, ಮತ್ತು ತಾಜಾ ಕೃಷಿ ಉತ್ಪನ್ನಗಳು ಸಾಮಾನ್ಯವಾಗಿ 24–48 ಗಂಟೆಗಳಲ್ಲಿ ತಲುಪುತ್ತವೆ, ಜಿಲ್ಲೆಗೆ ಅನುಗುಣವಾಗಿ.

How long does delivery take?

Plants and saplings usually arrive within 2-3 days. Fresh farm produce is typically delivered within 24-48 hours, depending on your district and the seller's location.

How do I become a seller (farmer or nursery)?

Visit our Join HASIRU page and fill out the registration form with your name, phone number, and location. Our team will verify your details and help you list your first products within a few days.

ಪಾವತಿ ಆಯ್ಕೆಗಳು ಯಾವುವು?

UPI, ಕ್ರೆಡಿಟ್/ಡೆಬಿಟ್ ಕಾರ್ಡ್, ನೆಟ್ ಬ್ಯಾಂಕಿಂಗ್ ಮತ್ತು ಕ್ಯಾಶ್ ಆನ್ ಡೆಲಿವರಿ ಆಯ್ಕೆಗಳು ಲಭ್ಯವಿದೆ. ಎಲ್ಲಾ ಆನ್‌ಲೈನ್ ಪಾವತಿಗಳು ಸುರಕ್ಷಿತವಾಗಿವೆ.

What payment options are available?

HASIRU supports UPI, credit/debit cards, net banking, and cash on delivery for select locations. All online payments are secured with encryption.

Can I return a plant or product if I'm not satisfied?

Yes. Plants come with our Healthy Plant Guarantee — report any issue within 48 hours of delivery for a replacement or refund. Perishable farm produce can be reported within 24 hours for quality issues.

📩 Get in Touch

Contact Us

Have a question we didn't cover? Send us a message and our team will get back to you shortly.

📍
Our Address
HASIRU HQ, Shantinagar, Athani, Belagavi, Karnataka
📞
Phone
+91 80954 43532
✉️
Email
hello@hasiru.in
🕘
Support Hours
Mon – Sat, 9:00 AM – 7:00 PM IST